Brief Case Study
Consumers Energy: Cutting Costs by Testing for Existing Knowledge

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Consumers Energy provides electric and natural gas service to 6.7 million customers in Michigan’s Lower Peninsula. As the utilities industry is highly regulated, Consumers Energy must comply with many laws, rules, and regulations. The foundation of the company’s compliance begins with employee adherence to safety rules.

Consumers Energy offers many safety refresher courses every year, covering topics such as proper use of safety equipment, hearing conservation, and handling hazardous waste. In ad

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